Shipping & Returns Policy
We courier daily from our Paarden Eiland office in Cape Town. You'll receive tracking information by email once your order is processed. Delivery takes 1–3 business days, or 3–4 for rural areas.
We aim to represent our products as accurately as possible on our website. If you’ve ordered the wrong size or need to return an item for any reason, you're welcome to do so within 30 days of placing your order. Please send the item back to our Paarden Eiland office in its original packaging, and include your order number. Once we’ve received your return, please allow up to 14 days for your refund to be processed.
Return Address: Spaza Store, Unit 18, Inospace Island Works, 22 Cumberland Road, Paarden Eiland, 7405
In-Store Returns (The Watershed, V&A Waterfront)
If you'd like to return an item purchased at our store in The Watershed, V&A Waterfront, please bring it back in its original packaging along with your receipt within 14 days of purchase. Okhule or Monique will be happy to assist you with your refund.
We're Here to Help
If you have any questions or requests, please don’t hesitate to reach out. We’re happy to help when ordering online to ensure you get exactly what you need.
Click the chat button to message us, or for an instant response during office hours, give us a call on 021–461–6576.